Your Lifeline in Lagos: Understanding the Emergency Call Numbers

​In a bustling metropolis like Lagos, where life moves at a relentless pace, knowing the correct emergency number is not just helpful—it is potentially life-saving. In moments of crisis, every second counts, and fumbling for the right contact can be the difference between a swift resolution and a disaster.

​So, what is the official, toll-free emergency call number for Lagos State?

​The Primary Lagos Emergency Numbers are 112 and 767

​The Lagos State Government, primarily through the Lagos State Emergency Management Agency (LASEMA), operates a robust, integrated emergency response system that can be accessed via two key, toll-free numbers:

• ​112 (National/Lagos Emergency Line): This is Nigeria’s main, nationally recognized emergency number. In Lagos, calling 112 connects you to the central command and control system. It is designed to coordinate multiple services, including Police, Fire Service, Ambulance (LASAMBUS), and other disaster response agencies.
• ​767 (Lagos State-Specific Emergency Line): This number is specifically dedicated to the Lagos State emergency response system. Like 112, it provides a 24/7, toll-free access point for reporting all types of emergencies, linking you directly to the relevant state-level responders.

​What Can You Report on 112 or 767?

​These two numbers are your all-in-one distress call. They should be used for any situation that poses an immediate threat to life, property, or public safety. This includes:

• ​Fire Outbreaks: Residential, commercial, or bush fires.
• ​Medical Emergencies: Accidents, sudden illnesses, or requests for an ambulance (LASAMBUS).
• ​Security Threats/Crime: Robberies, assaults, or any situation requiring police intervention.
• ​Structural Collapses: Collapsed buildings or structures.
• ​Road Traffic Accidents: Major incidents requiring rescue and medical aid.
• ​Natural Disasters: Flooding or other environmental hazards.

​Essential Tips for Making an Emergency Call

​When you dial 112 or 767, staying calm and providing clear information is critical to ensure a rapid and effective response. Follow these simple guidelines:

1. ​State the Emergency Clearly: Immediately tell the operator what the emergency is (e.g., “There is a fire,” “It’s a medical emergency,” or “There has been an accident”).
2. ​Give the Precise Location: Provide the full address, including landmarks, street names, and the local government area. If you are on a major road, mention the nearest bus stop or junction and the direction of travel.
3. ​Describe the Situation: Give a brief but accurate description of what happened and who is involved. For a fire, mention what is burning. For an accident, mention the number of casualties if known.
4. ​Stay on the Line: Do not hang up until the operator tells you to. They may need more details or want to keep the line open until responders arrive.
5. ​Do Not Make Prank Calls: Emergency lines are for real emergencies. Misusing them can delay help for someone in a genuine life-or-death situation.

​Saving 112 and 767 in your phone today is one of the most proactive steps you can take for your safety and the safety of those around you in Lagos. Be prepared, be aware, and know your lifeline.